These Terms of Service (the “Agreement”) set forth the terms and conditions of Your Use of hosting and related services (“Services”). In this Agreement “You” and “Your” refer to You as the user of Our Services, or any agent, employee, servant or person authorized to act on Your behalf. “We”, “us” and “our” refer to Vpsux®, as well as its subsidiaries and sister companies (“Vpsux® Web Hosting”). This Agreement explains Our obligations to You, and explains Your obligations to Us for the various services or products offered by Vpsux® Web Hosting (“Services”). When You use Your account or permit someone else to use it to purchase or otherwise acquire access to additional Services or to cancel Your Services (even if We were not notified of such authorization), You signify Your agreement to the terms and conditions contained in this Agreement.
For more information on the Accepted Use Policy for Virtual hosting accounts, VPS hosting accounts and Dedicated Servers please consult Our Acceptable Use Policy.
Vpsux® Web Hosting provides some third-party software to You for easier account management including, but is not limited to cPanel, DirectAdmin, etc. Such software is provided on an “as is” as available basis. We do not guarantee that any specific results can be obtained by using such software. Vpsux® Web Hosting does not take responsibility for any faults in such software functioning.
By using Vpsux® Web Hosting Services that include such third-party software, you specifically agree to the relevant third-party terms of service and that You shall use the services in accordance with such terms. The following are examples of where you attest that You agree to third-party software terms. The examples are not exhaustive. If You order cPanel to use for Your hosting services, Your order constitutes explicit agreement with cPanel’s terms and You authorize Vpsux® Web Hosting to agree to such terms on Your behalf. The terms of service for cPanel may be found here. If You purchase Microsoft Windows for a dedicated server and request that Vpsux® Web Hosting manually assist You with installation of this product, Your request constitutes explicit agreement with Microsoft Windows’ terms of service and You authorize Vpsux® Web Hosting to agree to such terms on Your behalf. Microsoft Windows’ terms of service may be found here. Your failure to abide by any third-party license may result in the immediate termination of Your Services by Vpsux® Web Hosting.
You may receive a refund if i) Your Shared Hosting, VPS Hosting, or WordPress Hosting account is cancelled within the initial 30 days after sign-up. Only first-time Shared Hosting, VPS Hosting, or WordPress Hosting accounts are eligible for the 30-day money-back guarantee. If the account holder cancels after the time period specified, there will be no refund given. Refunds do NOT apply to dedicated IP addresses, SSL certificates, SiteLock, CloudFlare, renewals, any third party product (WHMCS, cPanel, Softaculous, etc.) that are not included into the package and are purchased at additional fee, domain registration related fees; (iii) Your Dedicated Server account is cancelled within the initial 7 days after sign-up. Only first-time Dedicated Server accounts are eligible for the 7-day money-back guarantee. If the account holder cancels after the time period specified, there will be no refund given. Refunds do NOT apply to dedicated IP addresses, SSL certificates, SiteLock, CloudFlare, renewals, any third party product (WHMCS, cPanel, Softaculous, etc.) that are not included into the package and are purchased at additional fee, domain registration related fees.
In the event You require server support from us for Your VPS or Dedicated server with User-Responsible or Basic types of Server Management, Vpsux® Web Hosting reserves a right to decide whether or not to provide server support, based on the results of preliminary server check. Should Vpsux® Web Hosting decide, in its sole discretion, to provide support, this service will be provided at an additional cost according to the pricing indicated on the New Servers Page Server Management Section.
In order to fulfill the server uptime commitments for VPS and Dedicated servers with Complete Management, Vpsux® Web Hosting reserves the right to remove the system logs and files in the Trash folder when the server reaches the disk space limit.
The web hosting and reseller hosting account and/or related electronic services can only be used for legal purposes under all applicable international, federal, provincial, and municipal laws. The intent of Vpsux® Web Hosting is to provide space to serve web documents, not as an off-site storage area for electronic files and is governed by the AUP. Violations of the AUP or any other provisions of this Agreement may result in termination of the Services provided by Vpsux® Web Hosting, with or without the grant of a notice or cure period, such notice or cure period to be granted at the sole discretion of Vpsux® Web Hosting based upon the severity of the violation. Vpsux® Web Hosting reserves the right to refuse Service if any of the content within, or any links from, the Your website is deemed illegal, misleading, or obscene, or is otherwise in breach of Vpsux® Web Hosting ‘s AUP, in the sole and absolute opinion of Vpsux® Web Hosting. You agree that Vpsux® Web Hosting shall not be liable to you for loss or damages that may result from its refusal to host your website or provided the Services under this Agreement.